Category Archives: Release Notes

AliveChat Desktop Update!

Chatting with your valued customers and capturing website leads just got a lot easier. 2017 Refresh of AliveChat Desktop app for Windows and Mac is now available. The v3 update was built for seamless integration with both Windows & MAC OS and allows for even more customization. Also, gone are the days of admins needing log in via web browser as arguably […]

AliveTracker Update Summer 2016

We’d like to inform you about some updates to the AliveTracker code used on your web site. The AliveTracker code allows you to monitor Visitors as they navigate through your web site, and also send pop up invitations to chat. Most clients use Version 1 of the AliveTracker code, and if you’ve added AliveTracker code […]

“Heartbleed” OpenSSL Vulnerability Fixed on WebsiteAlive

On Monday this week, security researchers released details of a security vulnerability in the OpenSSL protocol which potentially allows an attacker to access information from a client or server’s memory (CVE-2014-0160: The vulnerability has been fixed in OpenSSL v1.0.1g. Like most other companies on the Internet, we also use OpenSSL library in our environments […]

Reporting Beta is Now Live!

We’ve been working hard over the last few months and have redesigned our reports from the ground up to bring you a much better way of getting the data that you need.   Where To Find It Log in to the Administrator Panel and look to the left menu where it says ‘Reports (beta)’. This […]

Operator Profile Avatars & Visitor Sound Notifications

2014 is here and we’ve started it off with an icy blast of some cool new feature updates! You spoke and we listened. This past month our team worked long hours despite all the holiday traffic, countless weather challenges, and many overstuffed family dinners to bring you a refreshed WebsiteAlive interface. Today, we’d like to show […]